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Feedback, Concerns, and Complaints

This statement was last updated January 2025.

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At Body Blueprints, we value your input and are committed to delivering the best possible experience. Whether you have a suggestion for improvement, a general concern, or a serious complaint, we encourage you to get in touch so we can address the matter promptly and effectively.

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How to Provide Feedback or Raise a Concern

 

Complaints Procedure

  • Initial Review: Upon receiving your complaint, we will acknowledge receipt within 5 working days and begin an internal review.

  • Investigation: We will investigate the issue, keeping you informed of progress and the steps being taken to resolve it.

  • Outcome: We will strive to resolve complaints within [X] days. If more time is needed, we will update you on the reason for the delay and the new resolution timeframe.

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Your feedback helps us continuously improve our services and ensures we maintain high standards for our clients. If you feel your concern has not been adequately addressed, please let us know, and we will do our utmost to find a fair resolution.

 

Thank you for helping us provide the best possible experience.

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